Terms of service

Last updated: August 21, 2026

Welcome to Lasheads. These Terms of Service (“Terms”) govern your use of Lasheads.com and your purchases, bookings, and interactions with Lasheads Inc. (“Lasheads,” “we,” “us,” or “our”).

By accessing our website, purchasing our products, booking our services, purchasing training, or otherwise using our services, you agree to these Terms.

1. Products and Services

Lasheads offers lash products, beauty services, educational and training services, and related products through our website and other business channels.

We make reasonable efforts to ensure that product descriptions, images, pricing, availability, and other information are accurate. However, we do not guarantee that all information will always be completely accurate, current, or free from errors.

We reserve the right to correct errors, update information, change pricing, or modify product availability at any time.

2. Orders and Payments

When you place an order through our website, you agree to provide accurate and complete information.

All prices are listed in Canadian dollars unless otherwise stated.

Orders are subject to availability and our acceptance. We reserve the right to refuse or cancel an order where permitted by law, including in cases of suspected fraud, pricing errors, or inventory issues.

Applicable taxes and shipping charges may be added to your order where required.

3. Appointments and Services

Appointments for lash, brow, or other beauty services may be booked through a separate appointment booking system.

Appointment-specific policies, including cancellation, rescheduling, deposits, late arrival, and no-show policies, may apply to your booking and will be communicated through the applicable booking process.

4. Training and Educational Services

Lasheads may offer lash training, courses, mentorships, and other educational services.

Course materials, educational content, techniques, photographs, videos, written materials, and other resources provided by Lasheads are intended for the purchaser or enrolled student only and may not be copied, reproduced, redistributed, resold, or shared without written permission from Lasheads.

5. Intellectual Property

All content on Lasheads.com, including logos, branding, photographs, graphics, written content, product names, educational materials, and other original materials, is owned by or licensed to Lasheads Inc. unless otherwise stated.

You may not reproduce, distribute, modify, sell, or commercially use our intellectual property without our prior written permission.

6. SMS Marketing Program

If you voluntarily provide your phone number and separately consent to receive marketing text messages from Lasheads, you agree to receive recurring promotional and marketing text messages from us.

Message frequency varies.

Messages may include promotions, product launches, offers, updates, reminders, and other marketing communications.

Message and data rates may apply depending on your mobile carrier and plan.

Consent to receive marketing text messages is not a condition of purchase.

You may opt out of marketing text messages at any time by replying STOP to a marketing message. After you send STOP, you may receive a confirmation message and will no longer receive marketing SMS messages unless you provide consent again.

For assistance, reply HELP where available or contact:

Lasheads Inc.
Email: info@lasheads.com
Website: Lasheads.com

SMS services may be provided through Shopify Messaging or other service providers used by Lasheads to deliver communications.

We do not sell your phone number or SMS opt-in information to third parties for their own marketing purposes.

7. Customer Communications

By providing your contact information, you agree that Lasheads may contact you regarding transactions, orders, appointments, customer service inquiries, and other communications necessary to provide products or services you have requested.

Marketing communications will be sent only where the required consent has been obtained.

8. Third-Party Services

Our website and business operations may use third-party services, including Shopify, payment processors, appointment booking platforms, shipping providers, and marketing communication providers.

Your use of third-party services may also be subject to their respective terms and privacy policies.

9. Website Use

You agree not to use our website for unlawful purposes or in a manner that could damage, disable, overburden, or interfere with our website or business operations.

You may not attempt to gain unauthorized access to our website, accounts, systems, or customer information.

10. Disclaimer

To the extent permitted by applicable law, Lasheads provides its website and online content on an “as available” basis.

We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

Nothing in these Terms is intended to exclude or limit any consumer rights or protections that cannot legally be excluded or limited under applicable law.

11. Limitation of Liability

To the extent permitted by applicable law, Lasheads Inc. will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website, products, or services.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

12. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted on Lasheads.com with a revised “Last updated” date.

Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.

13. Governing Law

These Terms are governed by the laws applicable in the Province of Ontario and the applicable laws of Canada, without regard to conflict-of-law principles.

14. Contact Us

If you have questions regarding these Terms, our products, services, or SMS program, contact us at: